Privacy & Security
Thank you for shopping at Eldorado.net. Eldorado values and respects the privacy of all our customers. The information we collect is used to improve the shopping experience and to inform you about our latest products, specials, promotions, and other news and services we offer our customers. To fulfill your order, we need your address, phone number, and credit card info when appropriate. We do not collect credit card information on this website when you place your order. Information is collected when your account is set up. Please remember that we've done our best to ensure the privacy and security of your transactions. Any information collected to process your orders will be treated with the highest standards of security and confidentiality. Eldorado will not rent or sell any information about our customers to anyone.
Secure Shopping
Orders placed on our site are encrypted using SSL, the industry-standard authentication and encryption protocol. This ensures that your transactions are protected. With SSL implemented on both the client and server, information transmitted over the internet will remain unaltered and secure. For SSL to work, you must use an SSL-enabled browser. Most browsers support SSL. If you have any concerns about placing your order online, please order by phone.
Please note that e-mail is not encrypted, and therefore NOT a secure means of transmitting credit card information. Eldorado will NEVER request sensitive information over e-mail.
How Eldorado Uses Your Information
Information recorded in the Eldorado database is used internally during the normal course of our business. Examples of how we use your information are as follows:
- Your e-mail is used to send your order confirmation.
- Product purchases help improve our Web site design.
- We may send e-mails to our customers about new products, seasonal items, promotions, or sales.
- We may send e-mails to help us learn more about your shopping preferences or your shopping experience at Eldorado.
- You will also have access to your online purchases so you can look up and reorder frequently purchased items in seconds!
- We will submit your name, address, and phone number to trusted shipping companies such as FedEx and UPS to ensure delivery of your order.
Accessing Account Information
You can access your account information at any time. To access your account information, simply log in and click on the "Your Account" link located near the top of the page. If at any time you would like us to remove you from our e-mail mailing list, please contact us using one of the following methods:
E-mail Address:
[email protected]Telephone Number: (303) 444-4622
Toll Free: 1-800-525-0848
Fax Number: (303) 444-0696
Please note that any request you make concerning e-mail traffic will be handled promptly.
Correcting and Updating Personal Information
If any of your personally identifiable information changes, please contact us by e-mailing us at
[email protected] so we may update your personal data.
Your Choice to Opt-OutMy Account information has an opt-out box. If you want to buy a product from us but do not want to receive future promotional e-mails or marketing materials, simply uncheck the box to opt out of receiving such e-mails. You may also opt-out by e-mailing us at
[email protected]. You can also opt-out by clicking on the "unsubscribe" link within any e-mail we send you.
Legal age
By viewing the Eldorado.net website, you agree that you are at least 18 years of age, or of legal age to view and possess adult content and adult toys in the community in which you reside. If you are not 18 years of age, or if you are not of legal age to view adult content or possess adult toys, you must exit the Eldorado.net website.
All models who appear on this website are over the age of 18. This site complies with 18 U.S.C. § 2257.
Protecting Children’s privacy
Eldorado is concerned about the safety of our children when they use the internet. Consistent with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 21. If we become aware that a subscriber is under 21, we will remove their personal information from our files.
Criminal Activity of Others
Our Privacy Policy states our standards in protecting your personal information. While we do everything in our power to protect your personal information, there may be factors, such as criminal activity, that may result in disclosure of your information. Therefore, we cannot guarantee the safety of your personal information acquired as a result of criminal activity.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL ELDORADO BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF ELDORADO OR AN ELDORADO AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Glossary of Terms
Cookies
A cookie is a small data file that many Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk, determine your e-mail address, or read cookie files created by other sites. If you wish to prevent Web sites from setting cookies on your browser, you may set your browser to refuse cookies or to warn you before setting a cookie.
Links to Other Web Sites
Eldorado.net contains links to other sites that are not under our control. These websites have their own privacy policies, which you should review when visiting them. We have no responsibility for linked Web sites and provide these links solely for our visitors.
Session ID
A unique ID is assigned each time someone visits an online store with a shopping basket system. Each store you visit will assign you a different ID. Many stores use a cookie to save your Session ID for re-use when you return to that same store. Most shoppers find it convenient that their shopping basket is maintained between visits, but others find it objectionable and therefore disable cookies.
SSL Encryption
A method by which information transmitted across the Internet is scrambled to the point where it's hard to decipher by anyone who should intercept the data before it reaches its destination. Most reputable online stores use SSL encryption when requesting credit card information and other sensitive data from their customers. Web pages with SSL encryption enabled are typically identified by a lock or key icon displayed in your browser. Refer to your browser's documentation for the specific symbol and location.
Contacting Us
If you have any questions about this privacy statement, the practices of this site, wish to have information about you deleted, opt out of mailings, or want to place an order via a method other than the Internet, you can contact us Monday through Friday Mountain Standard Time from 8:30 AM to 5:30 PM at:
Phone 800-525-0848 or 303-444-4622
Fax 303-444-0696
International calls: Your local International Access Number plus 1-303-444-4622. Example from the U.K. 010-1-303-444-4622
